Shipping Policy

Shipment Schedule

Your parcel will be dispatched within the first 48 hours after the order is placed. You will receive an email notification once the parcel is sent, including a tracking number to monitor the progress of your shipment.

Generally, delivery may take between 7 to 15 business days, depending on the destination country or location.

Unclaimed or Refused Packages

If the customer refuses or does not collect the package despite several attempts to notify them, we will not reimburse labor costs or expenses incurred in sending the order. To avoid this, we always ask for valid telephone numbers and email addresses to ensure customers stay informed about their package.

If the tracking shows that the package was delivered but you have not received your order, please first contact the post office or shipping company to inquire about your package. If they report that the package was lost in transit, you must request an official certificate of the lost package and send it to us.7